systems support manager mississauga

Systems Support Manager Mississauga

Fusion Career Services has a new opportunity for a Systems Support Manager. Our client in the healthcare technology industry is searching for a professional with 5+ years’ experience with internal systems support and proven management experience.

The Role – Systems Support Manager Mississauga

The System Support Manager will provide hands on architecture, administration, maintenance, contingency and capacity of all equipment related to the enterprise infrastructure.

The Candidate:

  • Proven management experience
  • 5 or more years’ experience with internal systems support
  • 5 or more years’ experience with large scale virtualization environments using VMWare, Hyper-V, Linux 
  • Post-secondary education in Computer science or related
  • Excellent communication skills
  • Expert knowledge of supporting complex, high availability, network and IT systems
  • Experience with programming languages C++, C#, VOIP, and SIP
  • Strong customer and business orientation 

Find out more about this position by connecting with Manraj, Recruitment Consultant, Fusion Career Services at contact(at)fusioncareer.com or by viewing the Fusion Career Services Job Board.

Do you know someone who might be right for this position? Share this job posting – Systems Support Manager Mississauga.

At Fusion Career Services we are always interested in talking to people about their next career advancement. Contact us today.

CPP expansion update

CPP Expansion Update – Federal Government Introduces New Pension Legislation

In October the Federal Government introduced legislation to expand the Canada Pension Plan, following discussions earlier this year with the Provinces and Territories.To pay for the new benefit, workers and employers will be required to pay higher premiums. The proposed changes will have the greatest benefit for young workers entering the workplace now and in the future.

CPP Expansion Update

On October 6, 2016 the Federal Government introduced legislation to expand the Canada Pension Plan (CPP) – Bill C-26, An Act to amend the Canada Pension Plan, the Canada Pension Plan Investment Board Act and the Income Tax Act. The CPP is based on a worker’s earnings over their lifetime. If you earn more, you pay more premiums and receive a larger pension benefit when you retire. The current CPP program replaces approximately 25% of earnings up to a maximum limit. The proposed expansion will increase replacement income from 25% to 33% of earnings up to a new increased maximum limit.

Proposed Changes to CPP

  • In order to give employers and workers time to adjust to the new proposed plan, the premiums will be phased in over a 7 year period from 2019 to 2025.
  • Starting in 2019 contributions will gradually increase each year until they reach an additional contribution rate of 1% by 2023.  The CPP contribution will be raised for both employers and employees to 5.95 percent from the current 4.95 percent by 2023.
  • The proposed legislation is also recommending increasing the CPP maximum limit from $54,900 to $82,700. Currently CPP contributions are not collected on earnings over $54,900. Additional contributions will need to be collected to adjust for this change.
  • The legislation is proposing a second additional contribution which will be phased in over a 2 year period from 2024 to 2025. This second additional contribution will impact middle and high income earners, who earn more than the current CPP maximum limit of $54,900.

ORPP Cancelled

As a result of the Federal Government commitment to expand CPP, the Ontario Government has cancelled the Ontario Retirement Pension Plan (ORPP).

More Information on CPP Expansion Update

Additional reading can be found here: Bill C-26 and CPP expansion.

Top Three Interview Tips How to Prepare Yourself

Top Three Interview Tips – How to Nail your Interview!

Getting an interview is both exciting and nerve-wracking at the same time. The excitement is potentially landing a great new opportunity. The anxiousness comes from not knowing what to expect. We never know what we will be asked in an interview. However, with these three interview tips you will surely nail your next interview!

Always Be Succinct

I find that when you combine nerves and questions there is a tendency to ramble. We often feel that if a question is asked we need to speak for a certain amount of time. Rambling can cause you to say unnecessary information which in some instances can be perceived negatively. Whatever the question may be, be succinct. Be straight to the point and elaborate when asked too. The interviewer will probe you if they need too.

Keywords

Keywords are the best way to prepare yourself for an interview. There are so many potential questions that can be asked. With keywords, you are able to pull them out and elaborate as much as you need too. For example, if the interviewer asks “What are the top three skills you feel are important to do this role,” You can think about words like “excellent product knowledge” or “communication skills.” As soon as you think of the keyword than you can better explain it.

Answering Behavioral Questions

All interviews will include behavioral questions. These questions are based on your previous experiences and how you handled them. They often start off with “describe” or “tell me about a time”. Think about actual work situations ahead of time. Times where you worked in teams, or handled a difficult situation. Then make sure your answers are correctly formatted when answering. State the situation, your role, details on the situation, and what the result was. This way you are fully answering the question and can handle any possible probing questions.

Take some time to prepare yourself. Using these three tips will surely help you have a positive outcome for your next interview!

 

 

 

 

customer service representative north york

Customer Service Representative North York

Fusion Career Services has a new opportunity for a dynamic team player to fill the role of Customer Support with a well established manufacturing company.

The Role – Customer Service Representative North York

The Customer Service Representative will provide technical customer support in person and over the phone.

The Candidate:

  • Experience in Order Desk/Customer Service
  • Experience with Microsoft Office
  • A team player and a self-starter 
  • Ability to multitask and be detailed oriented
  • Strong communication skills both written and verbal
  • Experience with QuickBooks is an asset
  • Sales experience preferred
  • Criminal Record Check required 

Find out more about this opportunity by contacting Christine at contact(at)fusioncareer.com or go to the Fusion Career Services Job Board.

Do you know someone who might be right for this position? Share this job posting – Customer Service Representative North York.

At Fusion Career Services we are always interested in talking to people about their next career advancement. Contact us today.

effective leadership tips

5 Keys to Grooming a Remarkably Effective Leader

Products and services must be sold and delivered, and money must be made – but successful leaders make their organizations fun places to work while also achieving these goals.

Let’s be totally honest, being a people leader is not easy. Being a good manager requires many skills.  Leaders need effective skills in areas such as communication, coaching, motivating and listening. These skills generally get better over time . Simply put, to be an effective leader it takes a certain type of person who exhibits and holds particular traits and is also respected and well liked amongst the organization.

But everyone needs to start somewhere, so we’ve compiled a list of actionable leadership tips.  These effective leadership tips will help you groom potential managers in your organization to become great leaders. Some are relatively basic, but serve as important reminders. While others, you may not have considered before.

5 Effective Leadership Tips

Understand the business

A good, effective leader knows the business inside out. They need to be prepared to answer questions from their direct reports that take into consideration the broader goals of the company. From strategy to culture, a good leader needs to know what is happening across the business. Leaders are expected to make informed decisions while confidently providing direction.

To do this they should be spending time with senior leaders and asking them questions on strategy, future business goals and why particular choices have been made. A leader also needs to leverage the talents of their team to support company goals. The more a leader knows, the more they can help their team.

Set goals

No matter what level you’re at – beginner or senior manager – every employee should have goals to strive for and achieve. Goals help to give an employee and future manager a road map that provides direction and purpose in their career. They also help to make sure that employees are working towards the overall organizational goals. Setting specific and measurable goals will help future leaders work towards gaining the tools they need to become an exceptional leader.

Make time for employees

Without a doubt, leadership is a people job. So when an employee needs to talk to their manager, always make sure to set aside the time to make it happen. A good leader will put their work aside to focus on the employee and their needs.

Recognize achievements

Every employee wants to do a good job; and when they do a good job, to receive some type of recognition from their bosses. Unfortunately, few bosses do much in the way of recognizing and rewarding employees for a job well done. But there are many things a good leader can do to celebrate their staff. For major accomplishments, a public acknowledgement at a team meeting or in the company newsletter is one way to recognize staff. Other options include taking staff out to lunch, or by simply saying thank you.

Don’t take It all too seriously

The last and most important tip is to not take it all too seriously. A leader can get so caught up in the weeds and everyday tasks that they forget to actually be a leader. Products and services must be sold and delivered, and money must be made – but successful leaders make their organizations fun places to work while also achieving these goals. Instead of having employees who look for every possible reason to call in sick or to arrive to work late or go home early, organizations that work hard and play hard end up with a more loyal, energized workforce.

Office Etiquette - The Do's and Don'ts of the Office

Office Etiquette – The Do’s and Don’ts of the Office

Being a new employee in an organization can be exciting as well as nerve-wracking. Every organization has their own culture and ways of operating. As a new employee, it can be difficult to assimilate right away. However, if you practice proper office etiquette you will surely adapt quickly. Office etiquette is about how any employee should conduct themselves within the office. Today’s segment we will talk about the Do’s and Don’ts of office etiquette…

Whether this is your first job or your next job always mind your manners. Working in an office comes with different people and different behaviors. As an individual you must always practice positive office etiquette. Let’s look at the do’s:

  • Always be respectful and courteous to those around you. Say ‘Good morning’ when you get in, restock the paper in the copier if you see it’s run out, ask people how their day is going. Be a part of the team and try to be as considerate as possible.
  • Always offer to help. If you have time to do so and you are able to help offer your assistance. If you want to eventually become an integral part of the team you should help your colleagues.
  • Always do your work. It is okay to chat with your coworkers, during breaks or on lunch. But remember you are being paid to work. Make sure you come in with the attitude to accomplish a good amount of work in the day.

Here are the don’ts:

  • Don’t participate in office gossip. As interesting as gossip can be, it has no place in the office. Talking about a team member or a manager in a negative or derogatory way is inappropriate. This type of behavior brings morale down and productivity.
  • Try to always mind your gestures. Slouching, or yawning during a meeting can be seen as unprofessional and careless. Your colleagues and managers will not take too kindly to rude gestures.
  • Don’t ever assume. When you are unsure of something, don’t assume the answer. Talk to your colleagues, your manager or even your customers. At the end, you want to yield a positive result. Assumptions put you at risk of looking unprofessional and can potentially have a negative impact on your work. 

Office etiquette seems like common sense. But when we start a new role we can forget the little things. Reflect on what kind of employee you want to be and act accordingly.