solution engineer career

Solution Engineer Career Opportunity Healthcare Technology Industry

Solution Engineer Career Toronto – Fusion Career Services is searching for a Solution Engineer with international customer support experience to fill a key product and service support role in our client’s healthcare technology business.

The Role:

  • The Solution Engineer will work with distributors and customers to provide customer support (device hardware, software and wireless infrastructure), product training, web portal maintenance, data analysis, as well as some custom development activities.

The Candidate:

  • 3 + years experience working with international partners deploying and operating technology products and services.
  • Engineering degree.
  • Proven experience working with customers to build relationships, identify needs, solve problems, train and provide customer support during product and service launch and through-out life cycle.
  • Experience with Quality Management Systems.
  • Strong communication and presentation skills.
  • Knowledge and ability to create technical documentation.
  • Fluency in a 2nd language is an asset.
  • Experience travelling and working internationally, including experience travelling and/or working in developing countries.
  • Ability to problem solve and work independently.

This position is based in Toronto and requires global travel about 25% of the time.

Are you interested in joining a firm that thrives on innovation and is working to improve people’s lives? Find out more about this opportunity by contacting Taran at contact@fusioncareer.com or go to the Fusion Career Services Job Board.

Do you know someone who might be right for this position? Share this job posting – Solution Engineer Career Toronto.

At Fusion Career Services we are always interested in talking to people about their next career advancement. Contact us today.

family friendly leaves Ontario

Family Friendly Leaves – Are you aware of the workplace leaves available in Ontario?

If you have employees, your workplace will experience situations where employees request time away from work. Make sure you are up to date on Family Friendly Leaves Ontario Legislation.

New parents take time off to care for children, employees may need time off to recover from an illness or injury, care for a family member, or attend a funeral, and sometimes employees request time off for an extended holiday beyond their normal vacation. It is important to understand the law and be aware of the variety of leaves of absence available under the Ontario Employment Standards Act (ESA).

Ontario Employment Standard Act – Leaves of Absence

Under the ESA, employees may be entitled to a number of different unpaid leaves of absence depending on their individual circumstances. Each provision has different eligibility requirements. Job protected leave of absence may be available for full-time, part-time, permanent or term contract employees.

  • Pregnancy and Parental Leave
    • Must be employed for at least 13 weeks to be eligible.
    • 17 weeks pregnancy leave / 35 to 37 weeks parental leave.
    • Unpaid; Federal Employment Insurance benefits available.
  • Personal Emergency Leave
    • Workplaces with 50 or more employees.
    • Up to 10 days per year for urgent personal or family matter.
    • Unpaid.
  • Family Medical Leave
    • All employees are eligible.
    • Up to 8 weeks leave where there is a significant risk of death.
    • Unpaid; Federal Employment Insurance, compassionate care benefits available.
  • Family Caregiver Leave
    • All employees are eligible.
    • Up to 8 weeks leave where there is a serious medical condition.
    • Unpaid.
  • Critically ill Childcare Leave 
    • Must be employed for at least 6 months.
    • Up to 37 weeks per year where there is a serious medical condition. Extension is possible.
    • Unpaid; Federal Employment Insurance, parents of critically ill children benefits available.
  • Crime Related Death or Disappearance of Child Leave 
    • Must be employed for at least 6 months.
    • Up to 104 weeks for crime related death of child / 52 weeks for disappearance of child.
    • Unpaid. Federal Employment Insurance grants available.
  • Other Leaves – Organ Donation and Reservist Leave.  

Employer Benefit Plan – Leaves of Absence

As an employer, you may offer your employees additional leave of absence benefits, paid or unpaid, beyond the minimum required under the ESA:

  • Sick leave,
  • Short term / Long term Disability,
  • Bereavement leave,
  • Personal days and
  • Sabbatical (extended leave of absence for educational, vacation or personal reasons).

Managing an Employee Request for Leave

Is the leave covered by the ESA or employer benefit plan?

Carefully review your employee’s request to determine if it is covered by the ESA or your benefit plan. In some situations your employee may need to provide medical documentation to support their request, to apply for insurance coverage, or to apply for federal Employment Insurance  benefits.

Consider the Request

Each request should be considered based on your employee’s individual circumstances.

Accommodation

Even where the leave is not covered, under the Ontario Human Rights Code you may have a duty to accommodate your employee’s request. Read more from the Fusion Blog about accommodation.

Decision

Consider all available options before making a final decision. Treat your employee fairly and respectfully at all times.

The information provided here is an overview of Family Friendly Leaves Ontario. Refer to the Ministry of Labour for detailed information on the Ontario Employment Standards Act leaves of absence and to the Government of Canada for information on Employment Insurance Benefits.

android staff developer career toronto

Android Staff Software Developer Career Toronto

Are you looking to make an impact and improve people’s lives? Are you an innovator in the field of development? Our client is searching for an experienced Android Staff Software Developer who can help build mobile solutions in the   healthcare technology industry.

If you have proven experience successfully building and delivering complex software products and are interested in moving into a senior role in your field, the Android Staff Developer Career Toronto could be your next career move.

The Role:

  • The Android Staff Software Developer will work with a multidisciplinary team to design and develop Android and Java applications for mobile products and cloud services.

The Candidate:

  • 7+ years of software development experience
  • Computer Science or Engineering degree
  • Proven experience successfully building and delivering complex software products
  • Proficient in one or more high level language (Java, C++, C#) and scripting language (Python, JavaScript, Ruby)
  • Experience in Android development
  • Demonstrated understanding of object oriented design and knowledge of Agile methodologies
  • Technology innovator
  • Strong communication skills
  • Goal and results oriented, with the ability to work in a fast pace environment and take initiative.

Are you interested in joining a firm that thrives on innovation? Find out more about this opportunity by contacting Taran at contact@fusioncareer.com or go to the Fusion Career Services Job Board.

Do you know someone who might be right for this position? Share this job posting – Android Staff Developer Career Toronto.

At Fusion Career Services we are always interested in talking to people about their next career advancement. Contact us today.

Basic Health & Safety for Small Business – Ontario Checklist

New user-friendly tool helps busy managers establish procedures for basic health & safety for small business. 

The Ontario government has made available a new, online tool to help small businesses that have not yet put in place health & safety procedures.  The Ministry of Labour’s “Health and Safety Checklist” identifies required procedures related to health & safety for small business in Ontario.  This combination checklist and resource finder includes links to useful information that will help  small business owners quickly find the information they need so they can understand and put in place safety procedures that comply with Ontario health & safety laws.

Imagine a small business such as a small printing shop, a hairdresser, a community landscaping business or a professional office.  These types of businesses have few employees and are usually operated by individuals who are knowledgeable about a specific specialty service or product.  The business owners wear multiple hats, doing the work of customer service provider, supervisor, trainer, accountant, marketer and administrator.   With the little time they have left, it is challenging but still necessary to ensure that the small business also has the safety procedures required by law.

The MOL Health & Safety Checklist helps small business owners understand the health and safety procedures required by Ontario law.    The checklist identifies basic occupational health & safety act (OHSA) requirements related health & safety roles and responsibilities, records management, hazards in the workplace and training.  This tool can guide small business managers when setting up health & safety procedures for their workplace.

The Health & Safety Checklist is a starting point for organizations.  For some small businesses, the checklist will be all that is required to develop their safety program.  But for workplaces with many hazards that expose their employees to greater risks, additional research or professional help may be necessary to put in place additional required procedures beyond a basic health & safety program.  

Read more about basic health & safety for small business in Ontario.

interview tips request feedback

Interview Tips – Always Request Feedback

It’s important to always try to get feedback from the Recruiter or Hiring Manager about your performance in an interview. A Recruiter can be an invaluable source for collecting feedback. The Recruiter can help you to ask the right questions and most importantly how and when to ask them. 

Interview Tips Request Feedback

Feedback helps you evaluate your skill set and learn what employers are searching for in a new hire. Feedback can also help you refine your answers to interview questions and improve how you sell yourself in the next interview. Interviewing takes practice and is not something that comes easily to everyone. The Hiring Manager may not always be forthcoming as to why you were not selected for a particular job. After all it can be an uncomfortable conversation that a lot of busy professionals won’t be so keen on sharing. A Recruiter can be an invaluable source for collecting feedback. The Recruiter can help you to ask the right questions and most importantly how and when to ask them.

Generally speaking, if you are not selected after the initial screening process such as the phone interview, the Hiring Manager might not give you a substantial answer as to why you were not selected to proceed to the next step in the hiring process. However, if you have been through multiple interviews, then you are in a better position to ask for feedback because you have established a relationship with the Recruiter and Hiring Manager.

When asking questions, try not to sound defensive and be as gracious as possible when accepting the bad news. Thank the Recruiter or Hiring Manager for their time. It is important to maintain a good relationship with all your contacts. You want the Recruiter or Hiring Manager to keep you in mind for future opportunities. Also, graciousness will take you far…the Recruiter will be more willing to share specific feedback about your skills and experience if they see that you are genuinely interested and want to learn.  Feedback gives you the opportunity to identify your skill shortages, correct mistakes and improve interview performance for the future. 

You should also evaluate yourself throughout the interview process. Try to pick up on cues from the Interviewer as to how you are doing. Sometimes when Interviewers spend a lot of time discussing the company and industry, it’s a very good sign. If you are introduced to other members of the company at the end of your interview, this could also be a positive sign. If the interview is cut short or the Interviewer doesn’t seem focused on your answers, then it might mean that you are not the right fit for the role.

If you’re not chosen for the position and the Hiring Manager calls to deliver the bad news, it’s important to remain gracious through-out your initial shock. Thank them for their time and ask them politely what qualities would have made you a better candidate for that position. Don’t appear argumentative. Express your interest in constructive feedback. If your heart is really set on working for that particular company, let them know about your keen interest and ask to be considered for future opportunities.

This blog on Interview Tips Request Feedback is part of our weekly Career Planning Advice Blog at Fusion Career Services. 

 

senior sales account manager toronto

Senior Sales Account Manager – Manufacturing Industry – Toronto

Our Client is searching for a self-motivated Sales Account Manager, with 10 years proven experience in new business development, to expand their sales team.

The Role – Senior Sales Account Manager Toronto:

The Senior Sales Account Manager will be responsible for managing existing accounts and new business development.  

The Candidate:

  • 10 years’ business development and sales in the labelling and packaging industry or related manufacturing industry.
  • University Degree or College Diploma in business, marketing or related field.
  • Demonstrated ability to manage and develop new and existing business opportunities.
  • Ability to build strong working relationships at all levels and liaise with both independent clients and national head office clients.
  • Professional, self-motivated and enthusiastic.
  • Customer focused and detailed oriented.
  • Strong communication , both written and verbal skills.
  • Knowledge of marketing business principles, current B2B strategies and competitive trends.
  • Strong computer skills, including use of MS Office and social media marketing tools.
  • Position requires regular travel in GTA and ability to travel within Canada and U.S. as required.

Are you interested in joining a growing manufacturing business with the opportunity to earn an attractive salary? Find out more about this opportunity by contacting Taran at contact(at)fusioncareer.com or go to the Fusion Career Services Job Board.

Do you know someone who might be right for this position? Share this job posting – Senior Sales Account Manager Toronto.

At Fusion Career Services we are always interested in talking to people about their next career advancement. Contact us today.