Effective January 2015, employers must meet additional obligations under the Accessibility for Ontarians with Disabilities Act (AODA).
Employers with 50 or more employees are required to train employees on the requirements of AODA and to make any feedback tools (customer comment cards, on-line surveys) available in accessible formats, on request.
Employers with fewer than 50 employees are required to develop accessibility policies. Employer’s introducing new or major changes to self-serve kiosks have additional requirements to comply with under AODA.
The AODA legislation has 5 components:
- Customer Service
- Communication
- Employment
- Transportation, and
- Built Environment.
Implementation schedules vary for public and private sector organizations and by organization size.
Reminder: Reporting Requirements for 2014
Employers with 50 or more employees must file the AODA compliance report by the end of 2014.
Find out more about AODA from the Ministry of Community and Social Services.
