Fusion Career Services is searching for a Technical Customer Service Support Representative with call center experience – Toronto Area
Our client is searching for a Technical Customer Support Representative with 3+ years experience in a call center technical support role. If you are a people person with a strong computer technical background, solving computer software and hardware issues, you will be interested to learn more about this career opportunity.
The Technical Customer Support Representative will be responsible for remote technical support, incident and problem resolution, and routine maintenance activities.
Required education, skills and experience:
- Post-secondary diploma, degree or equivalent experience.
- 3+ years’ experience in a call center technical support role.
- Demonstrated experience problem solving and resolving incidents in a network and windows operating system environment.
- Knowledge and understanding of Windows 7/8, RDP, TCP/IP, File System Pathing (UNC), VPN, and Windows Command Line is required.
- Excellent verbal and written communication skills.
- Ability to trouble shoot and problem solve hardware and software issues.
- Ability to work rotational shift, including evening, overnight and weekend shifts.
Are you interested in joining a firm that thrives on innovation? Find out more about this opportunity by contacting Manraj at contact@fusioncareer.com or go to the Fusion Career Services Job Board.
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At Fusion Career Services we are always interested in talking to people about their next career advancement. Contact us today.
