Fusion Career Services has a new opportunity for a technical customer support representative. Our client in the healthcare technology industry is searching for a professional with 3+ years’ experience in technical call center support.
The Role – Telephone Support Representative Toronto
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The Technical Customer Support Representative will be responsible for remote technical support, incident and problem resolution, and routine maintenance activities.
The Candidate:
- 3+ years’ experience in a call center technical support role.
- Demonstrated experience problem solving and resolving incidents in a network and windows operating system environment.
- Post-secondary diploma, degree or equivalent experience.
- Knowledge and understanding of Windows 7/8, RDP, TCP/IP, File System Pathing (UNC), VPN, and Windows Command Line is required.
- Proficiency in English – verbal and written skills.
- Proven experience providing exceptional customer service.
- Knowledge and experience with programming and database languages preferred.
Benefits:
- Competitive salary.
- 3 weeks vacation.
- 10% performance bonus.
Find out more about this position by connecting with Manraj, Recruitment Consultant, Fusion Career Services at contact(at)fusioncareer.com or by viewing the Fusion Career Services Job Board.
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At Fusion Career Services we are always interested in talking to people about their next career advancement. Contact us today.
